Privacy Policy

Purpose. This Privacy Policy explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (POPIA)

Personal information. Personal information that are collected if you place an order includes: Full Name, address, cell number and email address.

Information that are collected when you visit our website includes: Website usage information using “cookies” which allows us to collect standard internet visitor usage information.

Acceptance. By placing an order you consent to the collection of your personal information for the purpose of fulfilling and delivering the order.

Use. We will use your personal information for the purposes for which it was collected and agreed with you.

Disclosure. We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

We may disclose your information: Where we have a duty or a right to disclose in terms or law or industry codes, Where we believe it is necessary to protect our rights

Retention. Records of personal information will not be retained any longer than is necessary for achieving the purpose for which the information was collected or subsequently processed, unless: Retention of the record is required or authorised by law, The responsible party reasonably requires the record for lawful purposes related to its functions or activities, Retention of the records is required by a contract between the parties thereto, The data subject or a competent person where the data subject is a child has consented to the retention of the record

Security. We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover: Physical security, Computer and network security, Access to personal information, Retention and disposal of information, Acceptable usage of personal information, Governance and regulatory issues, Monitoring access and usage of private information, Investigating and reacting to security incidents

Correction of information. You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

Transfer. We may transfer your personal information outside South Africa to a foreign country.